At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. Read about our COVID-19 response here.

Customer Service:

U.S. – 844.23PRIMO (237-7466)
Home & Office Delivery – 800.728.5508
Monday – Friday, 10:00AM – 6:00PM ET

Primo Water Corporation
4221 W. Boy Scout Blvd.
Suite 400
Tampa, FL 33607

Inquiries are responded to within 48 hours and only during business weekdays. If you need assistance sooner please use the customer service phone numbers provided above. For product troubleshooting please call. You can also chat with our bot using the prompt at the bottom of your window, chat is available Monday through Friday from 9 am-6 pm.

Countertop, top loading and bottom loading water dispensers