At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. Read about our COVID-19 response here.

Customer Service:

U.S. – 844.23PRIMO
Canada – 877.830.0653
Monday – Friday, 10:00AM – 6:00PM ET

Primo Water Corporation
101 N. Cherry Street, Suite 501
Winston-Salem, NC 27101

Inquiries are responded to within 48 hours and only during business weekdays. If you need assistance sooner please use the customer service phone numbers provided above. For product troubleshooting please call. You can also chat with our bot using the prompt at the bottom of your window, chat is available Monday through Friday from 9 am-6 pm.

Countertop, top loading and bottom loading water dispensers